Privacy policy
At Kachews, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit, use, or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
Personal Information We Collect
We may collect the following types of personal information:
Contact details such as your name, email address, phone number, and shipping/billing address
Payment information such as payment method and transaction details
Order information such as products viewed, added to cart, or purchased
Account information such as login details and preferences
Communication such as messages sent to our support team
Device information such as IP address, browser, and device type
Usage data such as how you interact with our website
How We Collect Your Information
We collect information:
Directly from you when you place an order or contact us
Automatically through cookies and similar technologies
From service providers that help us operate our store
From third-party partners
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Improve and personalize your shopping experience
Send updates about your order or account
Send marketing emails (you can unsubscribe anytime)
Prevent fraud and keep our store secure
Comply with legal obligations
Sharing Your Information
We may share your information with:
Shopify, which powers our store
Payment providers and shipping partners
Marketing and analytics partners
Service providers who help run our business
These parties only use your information as necessary to perform their services.
Shopify
Our store is hosted on Shopify. Shopify may process your personal data to provide and improve its services. You can read more about Shopify’s privacy practices at:
https://www.shopify.com/legal/privacy
Cookies
We use cookies to improve your experience, remember your preferences, and analyze site traffic.
You can disable cookies in your browser settings.
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Request a copy of your data
Withdraw consent for marketing
To exercise your rights, contact us at support@kachews.com
Data Retention
We keep your data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Security
We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Children
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact
If you have any questions about this Privacy Policy, please contact us at:
Kachews